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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays to AT&T US from a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to AT&T US from Twilio Short Codes. This incident has been resolved.
      Posted Dec 30, 2020 - 01:17 PST
      Monitoring
      We are observing improvements in MMS delivery. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 23:51 PST
      Investigating
      We are still experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 22:39 PST
      Monitoring
      We are observing improvements in MMS delivery. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 20:51 PST
      Update
      We are still experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 14:30 PST
      Update
      We are still experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 10:36 PST
      Update
      We are still experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 29, 2020 - 08:36 PST
      Investigating
      We are experiencing MMS delivery delays to AT&T US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 29, 2020 - 07:36 PST
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).
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