SMS Delivery Delays From Australia Numbers to Subset of Twilio Australia Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Australia numbers to subset of Twilio Australia numbers. This incident has been resolved.

Posted Dec 26, 2024 - 09:07 PST

Update

We are observing recovery in SMS delivery delays when sending messages from Australia numbers to subset of Twilio Australia numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 26, 2024 - 07:21 PST

Monitoring

Posted Dec 26, 2024 - 05:30 PST

Update

We are experiencing SMS delivery delays when sending messages from Australia numbers to subset of Twilio Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 26, 2024 - 01:40 PST

Update

We are experiencing SMS delivery delays when sending messages from Australia numbers to subset of Twilio Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 25, 2024 - 23:42 PST

Investigating

We are experiencing SMS delivery delays when sending messages from Australia numbers to subset of Twilio Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 25, 2024 - 22:42 PST

This incident affected: CARRIER NETWORK (SMS, APAC).