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        Inbound Call failures to subset of Twilio Israel phone numbers

        Incident Report for Twilio

        Resolved

        The issue with Inbound Call failures to subset of Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Jan 25, 2023 - 01:11 PST

        Monitoring

        We have started seeing recovery for inbound calls to subset of Twilio Israel phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 24, 2023 - 23:18 PST

        Update

        We continue to observe Inbound call failures to subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 24, 2023 - 21:59 PST

        Update

        We continue to observe call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 24, 2023 - 17:58 PST

        Update

        We continue to observe call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 24, 2023 - 16:11 PST

        Update

        We are observing a call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 24, 2023 - 15:19 PST

        Investigating

        Our monitoring systems have detected a potential issue with Inbound Call failures to subset of Twilio Israel phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 24, 2023 - 15:03 PST
        This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).