SMS Delivery Delay to Twilio Phone Numbers in the US Over a Subset of Shortcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delay To Twilio Phone Numbers In US Over A Subset Of Shortcode. This incident has been resolved.

Posted Dec 31, 2023 - 07:28 PST

Monitoring

We are observing recovery in SMS delivery delays to Twilio Phone Numbers in US over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 31, 2023 - 05:51 PST

Update

We continue to experience SMS delivery delays to Twilio Phone Numbers in US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 22:23 PST

Investigating

We continue to experience SMS delivery delays to Twilio Phone Numbers in US over a subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 14:29 PST

Update

We continue to observe recovery in SMS delivery delay to Twilio phone numbers in the US over a subset of Twilio short-codes. However, we will continue monitoring the service to ensure a full service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 10:50 PST

Update

We continue observing recovery in SMS delivery delay to Twilio phone numbers in the US over a subset of Twilio short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 08:13 PST

Monitoring

We are observing recovery in SMS delivery delay to Twilio phone numbers in the US over a subset of Twilio short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 06:15 PST

Update

We continue experiencing SMS Delivery Delay to Twilio Phone Numbers in the US Over a Subset of Twilio Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 02:07 PST

Update

We continue experiencing SMS Delivery Delay to Twilio Phone Numbers in the US Over a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 30, 2023 - 00:12 PST

Investigating

We are experiencing SMS Delivery Delay To Twilio Phone Numbers In US Over A Subset Of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 29, 2023 - 23:15 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).