SMS Delivery Delays to Peru Claro

Incident Report for Twilio

Resolved

We are no longer experiencing Delivery Delays to Peru Claro. This incident has been resolved.

Posted May 15, 2021 - 14:55 PDT

Monitoring

We are observing recovery in SMS Delivery Delays to Peru Claro. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2021 - 13:13 PDT

Update

We continue to experience SMS Delivery delays to Peru Claro. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2021 - 11:17 PDT

Update

We are observing SMS Delivery Delays to Peru Claro. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 15, 2021 - 10:20 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Peru Claro. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 15, 2021 - 10:03 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).