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Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Failures to Multiple Networks in Japan for a subset of Twilio Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. This incident has been resolved.
      Posted Dec 08, 2024 - 19:12 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 08, 2024 - 17:12 PST
      Update
      We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Dec 07, 2024 - 21:02 PST
      Update
      We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Dec 07, 2024 - 05:03 PST
      Update
      We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Dec 06, 2024 - 21:05 PST
      Update
      We are experiencing SMS delivery failures when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 06, 2024 - 18:33 PST
      Update
      We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 06, 2024 - 17:05 PST
      Update
      We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 06, 2024 - 15:07 PST
      Update
      We are experiencing SMS delivery delays when sending messages to multiple networks in Japan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 06, 2024 - 14:19 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery failures to multiple networks in Japan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 06, 2024 - 13:30 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).
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