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Twilio Services
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Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Customers Unable to Upload XLSX to Alphanumeric Sender ID Application
Incident
Report for Twilio
Resolved
Customers are now able to upload required .xlsx files for Ireland pre-reg Sender IDs. This process is operating normally at this time.
Monitoring
Customers are now able to upload required .xlsx files for Ireland pre-reg Sender IDs.. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to investigate an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are investigating an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with uploading xlsx. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console).