Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Twilio IoT & KORE Account Linking Links Expiring
Incident
Report for Twilio
Resolved
We have deployed a fix that will correctly generate a valid link visiting "Link a KORE Account" page. If you were previously blocked due to having an expired link, please try clicking the button in the Twilio Console to create your KORE account again to go to KORE and complete the account linking process.
Identified
If you previously viewed the "Link a KORE Account" page in Internet of Things section of the Twilio Console, but did not complete the process within 24 hours of first viewing the page, the link to that takes you to the KORE Console to create your account will have expired and no longer be valid. Our team has identified the issue and is actively working to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
If you previously viewed the "Link a KORE Account" page in Internet of Things section of the Twilio Console but did not complete the process within 24 hours of first viewing the page, the link to that takes you to the KORE Console to create your account will have expired and no longer be valid. Our team is investigating how to allow you to get a refreshed link so you can complete the account linking process. We will provide another update in 1 hour or as soon as more information becomes available.