SMS Delivery Delays/Failures to Google Voice Network in US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to Google Voice network in US. This incident has been resolved.

Posted May 09, 2023 - 08:28 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Google Voice network in the US. We will continue to monitor to ensure full-service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 09, 2023 - 06:41 PDT

Update

We are experiencing SMS delivery delays/failures when sending messages to Google Voice network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 09, 2023 - 04:41 PDT

Update

We are experiencing SMS delivery delays/failures when sending messages to Google Voice network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 09, 2023 - 03:53 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 09, 2023 - 03:47 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).