SMS Delivery Delay To Multiple Networks In Colombia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In Colombia. This incident has been resolved.

Posted Jun 19, 2024 - 11:40 PDT

Monitoring

We are observing recovery SMS delivery times to Multiple Networks In Colombia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2024 - 10:12 PDT

Update

We are still experiencing SMS delivery delays to To Multiple Networks In Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2024 - 08:24 PDT

Update

We are experiencing message delays to To Multiple Network In Colombia Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 19, 2024 - 07:41 PDT

Investigating

We are currently investigating this issue.

Posted Jun 19, 2024 - 07:39 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).