SMS Delivery Failure From Subscribers in Belgium

Incident Report for Twilio

Resolved

We are actively working to resolve the issue with our carrier partner and a Status page has been posted.

Posted Sep 18, 2025 - 23:26 PDT

Update

We are experiencing SMS delivery failures from subscribers in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2025 - 23:14 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery from subscribers in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 18, 2025 - 23:11 PDT

This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).