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        MMS Delivery Delays over Subset of Short Codes to Multiple Networks in the U.S.

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays over short codes when sending messages to carriers in the United States. This incident has been resolved.
        Posted Jul 14, 2021 - 13:49 PDT

        Monitoring

        We are observing recovery in MMS delivery delays over a subset of short codes to multiple carriers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 14, 2021 - 11:59 PDT

        Investigating

        We are experiencing MMS delivery delays over a subset of short codes to multiple carriers in the United States. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 14, 2021 - 11:07 PDT
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).