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        SMS Delivery Degradation towards Telcel Mexico

        Incident Report for Twilio

        Resolved

        SMS delivery to the Telcel network in Mexico is now operating normally.
        Posted Nov 14, 2019 - 15:52 PST

        Monitoring

        We are experiencing SMS delivery degradation to Telcel in Mexico, impacting inbound or outbound SMS. Our engineers are working with our carrier partner to resolve the issue. We are seeing signs of recovery and are monitoring the situation.
        Posted Nov 14, 2019 - 13:20 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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