Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Degradation towards Telcel Mexico
      Incident Report for Twilio
      Resolved
      SMS delivery to the Telcel network in Mexico is now operating normally.
      Posted Nov 14, 2019 - 15:52 PST
      Monitoring
      We are experiencing SMS delivery degradation to Telcel in Mexico, impacting inbound or outbound SMS. Our engineers are working with our carrier partner to resolve the issue. We are seeing signs of recovery and are monitoring the situation.
      Posted Nov 14, 2019 - 13:20 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).