Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Elevated HTTP 500 errors returned when creating access tokens
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Apr 04, 2020 - 23:00 PDT
      Identified
      Our engineers are working to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Apr 04, 2020 - 22:54 PDT
      Update
      We are experiencing HTTP 500 responses when creating access tokens. Our engineers have identified the root cause and are working to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Apr 04, 2020 - 21:53 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 04, 2020 - 21:38 PDT
      This incident affected: PROGRAMMABLE VIDEO (Peer-to-Peer Rooms) and DEVELOPER TOOLS (REST API).
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