SMS delivery delays towards AT&T from Twilio US Short Codes

Incident Report for Twilio

Resolved

Outbound delivery delays towards AT&T handsets when sending SMS from a subset of Twilio US Short Codes has now been resolved. SMS Short Code, North America is currently operating normally.

Posted Mar 29, 2019 - 12:27 PDT

Monitoring

We are observing recovery for outbound delivery delays towards AT&T handsets when sending SMS from a subset of Twilio US Short Codes. We are actively monitoring and we will provide update shortly.

Posted Mar 29, 2019 - 11:58 PDT

Identified

We are currently observing outbound delivery delays towards AT&T handsets when sending SMS from a subset of Twilio US Short Codes. We are working with our carrier partner to resolve the issue and will update as information becomes available.

Posted Mar 29, 2019 - 11:25 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).