Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Voice Recordings Delays
Incident
Report for Twilio
Resolved
The issue affecting delays in voice recordings has been resolved and the service is functioning normally at this time.
Monitoring
We have started seeing recovery regarding delays in voice recordings. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are investigating delays in voice recordings. This includes listing and fetching single instances. API requests are taking up to 2 seconds to complete. We expect to provide another update within 2 hours or as soon as more information becomes available.
Update
We are investigating delays in voice recordings. This includes listing and fetching single instances. API requests are taking up to 2 seconds to complete. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with voice recording. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (Recording).