Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Authy messages to multiple countries are seeing higher latencies than normal

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays with Authy messages that affected multiple countries. This incident has been resolved.
        Posted Nov 20, 2020 - 13:40 PST

        Monitoring

        Authy messages are now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
        Posted Nov 20, 2020 - 13:18 PST

        Update

        We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 1 hour.
        Posted Nov 20, 2020 - 13:06 PST

        Update

        We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 30 minutes.
        Posted Nov 20, 2020 - 12:37 PST

        Investigating

        Our monitoring systems have detected a potential issue with Authy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 20, 2020 - 12:22 PST
        This incident affected: ACCOUNT SECURITY (Authy App).