Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Authy messages to multiple countries are seeing higher latencies than normal
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delays with Authy messages that affected multiple countries. This incident has been resolved.
      Posted Nov 20, 2020 - 13:40 PST
      Monitoring
      Authy messages are now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
      Posted Nov 20, 2020 - 13:18 PST
      Update
      We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 1 hour.
      Posted Nov 20, 2020 - 13:06 PST
      Update
      We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 30 minutes.
      Posted Nov 20, 2020 - 12:37 PST
      Investigating
      Our monitoring systems have detected a potential issue with Authy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 20, 2020 - 12:22 PST
      This incident affected: ACCOUNT SECURITY (Authy App).