We are no longer experiencing delays with Authy messages that affected multiple countries. This incident has been resolved.
Posted Nov 20, 2020 - 13:40 PST
Monitoring
Authy messages are now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
Posted Nov 20, 2020 - 13:18 PST
Update
We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 1 hour.
Posted Nov 20, 2020 - 13:06 PST
Update
We are investigating delays in Authy messages to multiple countries. We expect to provide another update in 30 minutes.
Posted Nov 20, 2020 - 12:37 PST
Investigating
Our monitoring systems have detected a potential issue with Authy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 20, 2020 - 12:22 PST
This incident affected: ACCOUNT SECURITY (Authy App).