Transcriptions service has been restored and delayed transcriptions have been processed.
Posted Sep 20, 2015 - 06:54 PDT
Update
We continue to have delays in processing Transcriptions. Queued transcriptions will be processed at the time the service becomes operational. At this point of time we do not have estimated time of resolution.
Posted Sep 20, 2015 - 03:42 PDT
Update
We are currently experiencing service interruption with Transcriptions service. All transcriptions will be processed at the time service becomes operational. At this point of time, we do not have exact estimate when the service will be restored.
Posted Sep 19, 2015 - 21:06 PDT
Update
We are continuing to experience delays in processing transcriptions. Transcriptions since 4.39pm will be processed when the service is restored. Currently we do not have an ETA for full service restoration.
Posted Sep 19, 2015 - 19:05 PDT
Update
We are continuing it investigate the delays in transcriptions service with our provider. Transcriptions are delivered with delays up to an hour. Currently we do not have an exact time for full Transcriptions service restoration.
Posted Sep 19, 2015 - 17:55 PDT
Investigating
We are currently investigating delays in transcriptions with our provider.
Posted Sep 19, 2015 - 16:05 PDT
This incident affected: PROGRAMMABLE VOICE (Client Mobile, Recording, Recording Transcriptions).