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        SMS Delivery Receipt Delay To Globe And Smart Network In The Philippines

        Incident Report for Twilio

        Resolved

        We've determined this incident as False Alarm. We're sorry for the inconvenience caused. This incident has been closed.
        Posted Oct 02, 2022 - 22:27 PDT

        Update

        We are experiencing delays in receiving message delivery reports Globe And Smart Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 02, 2022 - 22:14 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delay to Philippines Globe and Smart Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 02, 2022 - 22:10 PDT