Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures to Twilio Jamaica Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting call failures to a subset of Twilio Jamaican phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We are observing recovery in call failures to a subset of Twilio Jamaican phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, North America).