SMS Delivery Delays to Zain Network in Kuwait

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. This incident has been resolved.

Posted May 13, 2025 - 06:44 PDT

Monitoring

We are observing recovery in SMS delivery reports when sending messages to Zain Network in Kuwait. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 13, 2025 - 04:57 PDT

Update

After investigation, it has been identified that this incident is only impacting delivery reports, we can confirm that SMS Delivery to Zain Network in Kuwait is performing as expected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted May 12, 2025 - 15:15 PDT

Update

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 12, 2025 - 08:12 PDT

Update

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 12, 2025 - 04:10 PDT

Update

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 12, 2025 - 02:18 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 12, 2025 - 01:22 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).