SMS Delivery Report Delays to Multiple Network in United States of America Over A Subset Of Short Code

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Multiple Network in United States of America Over a Subset of Short Codes. This incident has been resolved.

Posted May 20, 2025 - 08:23 PDT

Monitoring

We are observing recovery in delivery report delays when sending to Multiple Network in United States of America Over a Subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 20, 2025 - 06:38 PDT

Update

We continue experiencing delays in receiving message delivery reports when sending to Multiple Network in United States of America Over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 20, 2025 - 02:36 PDT

Update

We continue experiencing delays in receiving message delivery reports when sending to Multiple Network in United States of America Over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 20, 2025 - 00:51 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Multiple Network in United States of America Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 20, 2025 - 00:01 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).