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        Inbound Message Delivery Delays to a Subset of Twilio Numbers in Australia

        Incident Report for Twilio

        Resolved

        The issue affecting message delays to a subset of Twilio Australian Phone Numbers has been resolved, and the service is functioning normally at this time.
        Posted Mar 09, 2023 - 04:25 PST

        Update

        We have started seeing recovery for the issue causing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
        Posted Mar 09, 2023 - 04:02 PST

        Monitoring

        We have started seeing recovery for the issue causing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
        Posted Mar 09, 2023 - 01:59 PST

        Investigating

        We are experiencing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
        Posted Mar 09, 2023 - 00:45 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).