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Issues found outside of Twilio’s Network
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System Metrics
Inbound Message Delivery Delays to a Subset of Twilio Numbers in Australia
Incident
Report for Twilio
Resolved
The issue affecting message delays to a subset of Twilio Australian Phone Numbers has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for the issue causing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
Monitoring
We have started seeing recovery for the issue causing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
Investigating
We are experiencing message delays to a subset of Twilio Australia Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour(s) or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).