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        SMS Delivery Receipt Delays to Telefonica Network in Venezuela

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery receipt delays when sending messages to Telefonica network in Venezuela. This incident has been resolved.
        Posted Aug 20, 2024 - 10:01 PDT

        Update

        We are observing recovery in SMS delivery receipt delays when sending messages to Telefonica network in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 20, 2024 - 08:15 PDT

        Monitoring

        We are observing recovery in SMS delivery receipt delays when sending messages to Telefonica network in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 20, 2024 - 06:17 PDT

        Investigating

        We are experiencing SMS delivery receipt delays when sending messages to Telefonica network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 20, 2024 - 05:27 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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