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        Incident Report for Twilio

        Resolved

        We have fully investigated the SMS delivery report delays to Telstra network in Australia via a subset of longcodes triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Posted Jun 12, 2025 - 23:57 PDT

        Investigating

        Our monitoring systems have detected a potential issue SMS delivery report delays to Telstra network in Australia via a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 12, 2025 - 23:35 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).