Twilio Help Center issue has been resolved and it is operating normally at this time.
Posted Jul 17, 2024 - 09:54 PDT
Monitoring
Twilio's Customer Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 17, 2024 - 08:55 PDT
Update
Twilio's Help Center is not online at this time. Our engineering team is investigating to resolve the issue. Customer’s are unable to open support tickets. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 17, 2024 - 08:45 PDT
Investigating
Our monitoring systems have detected a potential issue with Twilio Support Page, where customers are unable to open Support Tickets. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 17, 2024 - 08:23 PDT
This incident affected: TWILIO PLATFORM (Customer Support Center).
