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        SMS Delivery Delays to Ghana Vodafone

        Incident Report for Twilio

        Resolved

        The SMS delivery delay issues have been resolved and SMS to Ghana Vodafone is operating normally at this time.
        Posted Mar 13, 2020 - 02:50 PDT

        Update

        Our engineering made some adjustments as an interim solution and messages to Ghana Vodafone are starting to get delivered without delay. However, SMS with alphanumeric sender ID will be delivered with generic alphanumeric sender ID.

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 12, 2020 - 22:50 PDT

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 12, 2020 - 19:24 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 12, 2020 - 15:26 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 12, 2020 - 10:36 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 12, 2020 - 06:04 PDT

        Update

        We are still experiencing SMS delivery delays towards Ghana Vodafone and our engineers are working with our carrier partner for a resolution. We will provide an update as soon as we have additional information.
        Posted Mar 12, 2020 - 00:22 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 11, 2020 - 20:32 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 11, 2020 - 17:01 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 11, 2020 - 12:48 PDT

        Update

        We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
        Posted Mar 11, 2020 - 10:38 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Ghana Vodafone. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 11, 2020 - 09:34 PDT
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