MMS Delivery Report Delays to US Via Short Codes

Incident Report for Twilio

Resolved

We have fully investigated the MMS delivery reports issues to USA to multiple Networks via subset of short codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted May 10, 2022 - 08:52 PDT

Investigating

We are experiencing MMS delivery reports to USA to multiple Networks via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 10, 2022 - 08:36 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).