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Delay in Voice Insights Client Events Publishing via Event Streams
Incident
Report for Twilio
Resolved
The issue causing delay in publishing of Voice Insights client events via Event Streams has been resolved and Voice Insights is operating normally at this time.
Monitoring
Publishing of Voice Insights client events via Event Streams are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have identified the issue causing delays with publishing of Voice Insights client events via Event Streams and are working to deploy a fix. The client events continue to be available via the Console or REST API as an alternative. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing delays with publishing of Voice Insights client events via Event Streams and are working to deploy a fix. The client events continue to be available via the Console or REST API as an alternative. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating an issue causing delays with publishing of Voice Insights client events via Event Streams. The client events are available via the Console or REST API as an alternative. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with a delay in Voice Insights client events availability via event streams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).