Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Mexico AT&T
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Mexico AT&T from a subset of Pre-Registered IDs. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Mexico AT&T from a subset of Pre-Registered IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
Update
We are still experiencing SMS delivery delays when sending messages to Mexico AT&T from a subset of pre-registered IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Mexico AT&T from a subset of pre-registered IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to Mexico AT&T from a subset of Pre-Registered IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).