Inbound Call Failures to a Subset of Taiwan Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio Taiwan phone numbers has been resolved, and the service is functioning normally at this time.

Posted Dec 14, 2021 - 02:12 PST

Update

We continue to observe recovery in inbound calls to a subset of Twilio Taiwan phone numbers. We are monitoring the service to ensure a full recovery and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 14, 2021 - 00:17 PST

Monitoring

We are observing a recovery in inbound calls to a subset of Twilio Taiwan phone numbers. We are monitoring the service to ensure a full recovery and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 13, 2021 - 22:17 PST

Update

We continue to experience inbound call failures to a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 13, 2021 - 14:29 PST

Update

We continue to experience inbound call failures to a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 13, 2021 - 10:41 PST

Update

We are experiencing inbound call failures to a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 13, 2021 - 08:47 PST

Investigating

We are observing inbound call failures to a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in an hour or as soon as more information becomes available.

Posted Dec 13, 2021 - 07:49 PST

This incident affected: CARRIER NETWORK (Voice, APAC).