SMS delivery delays towards AT&T from US Short Codes

Incident Report for Twilio

Resolved

All SMS are now being successfully delivered.

Posted Feb 23, 2019 - 13:00 PST

Monitoring

The issue has been resolved and outbound SMS towards AT&T from Twilio US Short Codes are being delivered successfully. We will continue to monitor for the next 30min.

Posted Feb 23, 2019 - 12:29 PST

Investigating

We are currently observing outbound delivery delays towards AT&T handsets when sending from Twilio US Short Codes. We are working with our carrier partner to resolve the issue. We will update as information becomes available.

Posted Feb 23, 2019 - 11:43 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).