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        SMS Delivery Reports Delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers.This incident has been resolved.
        Posted Mar 28, 2025 - 23:01 PDT

        Monitoring

        We are observing recovery in delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 28, 2025 - 21:05 PDT

        Update

        We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 28, 2025 - 18:07 PDT

        Update

        We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 28, 2025 - 14:07 PDT

        Update

        We are experiencing SMS delivery report delays to the T-Mobile Network in United States of America via a subset of Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 28, 2025 - 12:07 PDT

        Update

        We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 28, 2025 - 11:07 PDT

        Investigating

        We are experiencing SMS delivery report delays to T-Mobile Network in United States of America via Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 28, 2025 - 10:57 PDT
        This incident affected: ZIPWHIP MESSAGING (SMS Toll-Free, North America) and CARRIER NETWORK (SMS Toll-Free, North America).
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