A portion of call dequeue operations failing

Incident Report for Twilio

Resolved

All systems are operating normally at this time.

Posted Apr 06, 2016 - 22:26 PDT

Monitoring

We have identified the root cause of the dequeue failures. These failures affected a very small subset of users, and are now fixed. All systems are operating normally at this time, and we continue to monitor the situation.

Posted Apr 06, 2016 - 22:14 PDT

Investigating

We’re currently investigating an issue with intermittent failures in dequeueing calls

Posted Apr 06, 2016 - 20:48 PDT