Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Conference Hold Event Failing
      Incident Report for Twilio
      Resolved
      Conference hold is now working properly.
      Posted Jan 10, 2019 - 19:34 PST
      Identified
      We have identified the root cause and deployed a fix for the issue. Will update once we confirm that the problem has been resolved.
      Posted Jan 10, 2019 - 19:30 PST
      Investigating
      We are investigating reports of problems placing participants on hold using the Conference API. We will report more details shortly.
      Posted Jan 10, 2019 - 19:19 PST
      This incident affected: PROGRAMMABLE VOICE (Conference) and CARRIER NETWORK (Voice, North America, Voice, Latin America, Voice, APAC, Voice, Europe, Voice, Middle East & Africa).
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