MMS Delivery Delay to T-Mobile Network in United States of America From a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to T-Mobile Network in the US from a subset of short codes. This incident has been resolved.

Posted Nov 07, 2024 - 08:33 PST

Update

We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 07, 2024 - 06:45 PST

Monitoring

We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 07, 2024 - 04:50 PST

Update

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 07, 2024 - 02:59 PST

Investigating

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 07, 2024 - 02:04 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).