Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Quality Issues to a subset of Twilio's Numbers in Multiple Countries (Puerto Rico, Mexico, United States)
Incident
Report for Twilio
Resolved
Call quality to a subset of Twilio's numbers in Multiple Countries (Puerto Rico, Mexico, United States) is now operating normally.
Monitoring
Call quality to a subset of Twilio's numbers in Multiple Countries (Puerto Rico, Mexico, United States) is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified a call quality issue to a subset of Twilio's numbers in Multiple Countries (Puerto Rico, Mexico, United States). We are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available
Investigating
Our engineers have identified the issue with call quality issue to a subset of Twilio's numbers in Puerto Rico. We are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE VOICE (PSTN).