SMS Delivery Delays to Google Voice Network in the US for a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Google Voice Network in the US for a Subset of Short Codes. This incident has been resolved.

Posted Dec 15, 2023 - 06:53 PST

Monitoring

Our Engineers are monitoring the recovery of SMS delivery delays when sending messages to the Google Voice network in the US for a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 15, 2023 - 05:06 PST

Update

We continue to experience SMS delivery delays when sending messages to the Google Voice network in the US for a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 23:01 PST

Update

We continue to experience SMS delivery delays when sending messages to the Google Voice network in the US for a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 19:01 PST

Update

We continue to experience SMS delivery delays when sending messages to the Google Voice network in the US for a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 17:01 PST

Investigating

We are experiencing SMS delivery delays when sending messages to the Google Voice network in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 14, 2023 - 16:00 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).