Voice Calls Failing to Subset of Twilio Germany Mobile Numbers

Incident Report for Twilio

Resolved

We have merged this incident with https://status.twilio.com/incidents/22r02qpy7rg7 as it is found to be related.

Posted Mar 24, 2022 - 17:12 PDT

Update

We are observing a subset of call failures to Twilio Germany mobile phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 24, 2022 - 16:54 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 24, 2022 - 16:48 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).