Outbound SMS Delivery Issue to Airtel Tigo Network in Ghana

Incident Report for Twilio

Resolved

We are no longer experiencing Outbound SMS delivery failures to the Airtel Tigo network in Ghana. This incident has been resolved.

Posted Nov 06, 2022 - 01:48 PST

Monitoring

We are observing successful Outbound SMS delivery to the Airtel Tigo network in Ghana. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 06, 2022 - 00:51 PDT

Update

We continue experiencing outbound SMS delivery to the Airtel Tigo network in Ghana is failed; message delivery is failing. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 05, 2022 - 16:53 PDT

Update

We continue experiencing outbound SMS delivery to the Airtel Tigo network in Ghana is failed; message delivery is failing. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 05, 2022 - 13:02 PDT

Update

We are still experiencing outbound SMS delivery to the Airtel Tigo network in Ghana is failed; message delivery is failing. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 05, 2022 - 10:57 PDT

Investigating

We are experiencing Outbound SMS delivery to the Airtel Tigo network in Ghana is failed; message delivery is failing. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 05, 2022 - 09:17 PDT