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        Console Regulatory Information Tab on Console Phone Numbers Instance Page Not Displaying Information

        Incident Report for Twilio

        Resolved

        The issue with no information rendering on the regulatory information tab in the phone numbers instance page in the Console has been resolved and all regulatory information is available, viewable, and up to date in the regulatory information tab. The Console is operating normally at this time. The incident has been resolved.
        Posted Mar 17, 2021 - 10:38 PDT

        Monitoring

        The issue with no information rendering on the regulatory information tab in the phone numbers instance page in the Console has been resolved and all regulatory information is available, viewable, and up to date in the regulatory information tab. The Console is operating normally at this time. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Mar 17, 2021 - 10:10 PDT

        Update

        We are currently investigating an issue with no information rendering on the regulatory information tab in the phone numbers instance page in the Console. Our engineering team is looking into the issue. The API is not affected and operating normally. We expect to provide another update in 30 minutes or as soon as more information becomes available
        Posted Mar 17, 2021 - 09:46 PDT

        Investigating

        We've become aware of a potential issue with missing regulatory information. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 17, 2021 - 09:20 PDT
        This incident affected: DEVELOPER TOOLS (Console).