SMS Delivery Delays to Brisanet Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Brisanet network in Brazil. This incident has been resolved.

Posted Apr 09, 2025 - 16:56 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Brisanet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 09, 2025 - 14:55 PDT

Update

We continue to experience SMS Delivery Delays to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 09, 2025 - 12:55 PDT

Update

We are experiencing SMS Delivery Delays to Brisanet Network in Brazil Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 09, 2025 - 11:55 PDT

Investigating

Our monitoring systems have detected a potential issue eith SMS delivery delays to Brisanet Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 09, 2025 - 11:49 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).