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        Authy Push Authentication is Degraded

        Incident Report for Twilio

        Resolved

        The root cause of this issue has been resolved and Authy Reporting API is operating normally at this time. This incident is being resolved.
        Posted Nov 26, 2020 - 04:08 PST

        Update

        We continue to work on a fix for the Authy Reporting API. We will provide another update in 16 hours or as soon as more information becomes available
        Posted Nov 26, 2020 - 03:30 PST

        Update

        We continue to work on a fix for the Authy Reporting API. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 25, 2020 - 19:35 PST

        Update

        We continue to work on a fix for the Authy Reporting API. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 25, 2020 - 15:35 PST

        Update

        Webhooks for Push have recovered. We continue to work on a fix for the Authy Reporting API. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 25, 2020 - 13:36 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 25, 2020 - 13:01 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 25, 2020 - 12:02 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 11:33 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 11:03 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 10:33 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 10:03 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 09:34 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 09:04 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are still experiencing delays. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 08:34 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are still experiencing delays. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 08:04 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are still experiencing delays. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 07:34 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are still experiencing delays. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 07:04 PST

        Update

        We are continuing to work on a fix for delays in Authy push notifications. Webhooks for Push and Authy Reporting API are recovering slowly, but still experiencing delays. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 06:38 PST

        Update

        We are experiencing delays in Authy push notifications. Webhooks for Push and Authy Reporting API are down. Our engineers are working to fix it. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 06:16 PST

        Update

        We are investigating delays in Authy Push. We expect to provide another update in 1 hour or as soon as new information is available.
        Posted Nov 25, 2020 - 06:07 PST

        Investigating

        We are investigating an issue with Authy Push services, will provide an update as soon as possible
        Posted Nov 25, 2020 - 05:59 PST
        This incident affected: ACCOUNT SECURITY (Authy 2FA).
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