SMS Delivery Failures to Digicel in Cayman Islands

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Digicel in the Cayman Islands 346-50. This incident has been resolved.

Posted Oct 27, 2025 - 01:02 PDT

Monitoring

We are observing recovery in SMS delivery failures to Digicel in Cayman Islands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2025 - 23:01 PDT

Update

We continue experiencing SMS delivery failures to Digicel in Cayman Islands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available

Posted Oct 26, 2025 - 19:00 PDT

Update

We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available

Posted Oct 26, 2025 - 14:56 PDT

Update

We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Oct 26, 2025 - 12:47 PDT

Investigating

We are experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2025 - 11:42 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).