Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays over Canada Bell Mobility Network(302-610)
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to Canada with SMS on Twilio Short Codes. This incident has been resolved.
      Posted Mar 31, 2021 - 19:27 PDT
      Monitoring
      We are observing recovery in delivery report delays when sending to Canada with SMS on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 31, 2021 - 17:51 PDT
      Update
      After investigation SMS deliveries were normal during this period. We are / have been experiencing SMS Delivery Report Delays when sending messages from short codes to the Bell Mobility network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 31, 2021 - 17:20 PDT
      Update
      Investigating - We are experiencing SMS delivery delays when sending messages from short codes to the Bell Mobility network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 31, 2021 - 16:20 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery to the Bell Mobility network in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 31, 2021 - 15:16 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).