We are no longer experiencing delivery report delays when sending to Canada with SMS on Twilio Short Codes. This incident has been resolved.
Posted Mar 31, 2021 - 19:27 PDT
Monitoring
We are observing recovery in delivery report delays when sending to Canada with SMS on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 31, 2021 - 17:51 PDT
Update
After investigation SMS deliveries were normal during this period. We are / have been experiencing SMS Delivery Report Delays when sending messages from short codes to the Bell Mobility network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 31, 2021 - 17:20 PDT
Update
Investigating - We are experiencing SMS delivery delays when sending messages from short codes to the Bell Mobility network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 31, 2021 - 16:20 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery to the Bell Mobility network in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 31, 2021 - 15:16 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).