SMS Delivery Delays and Failures to Syriatel Holdings in Syrian Arab Republic

Incident Report for Twilio

Resolved

We have observed full recovery in SMS when sending messages to Syriatel Holdings in Syrian Arab Republic. This incident is resolved.

Posted Feb 19, 2025 - 01:17 PST

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Syriatel Holdings in Syrian Arab Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2025 - 23:15 PST

Update

We are still experiencing SMS delivery delays and failures to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 18, 2025 - 20:06 PST

Update

We are still experiencing SMS delivery delays and failures to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2025 - 18:07 PST

Investigating

We are experiencing SMS delivery delays and failures to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 18, 2025 - 16:58 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).