SMS Delivery Delays to Azercell in Azerbaijan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Azercell in Azerbaijan. This incident has been resolved.

Posted Sep 07, 2020 - 23:01 PDT

Monitoring

We are observing successful SMS delivery to Azercell in Azerbaijan for the last 60 minutes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2020 - 22:11 PDT

Update

Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.

Posted Sep 07, 2020 - 20:44 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Azercell in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.

Posted Sep 07, 2020 - 19:44 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).