SMS Delivery Failures on K-Telecom

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to K-Telecom network in Russian Federation. This incident has been resolved.

Posted Jan 04, 2023 - 18:40 PST

Update

We are continuing to observe recovery from the issue causing SMS delivery failures when sending to the K-Telecom network in the Russian Federation. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2023 - 16:50 PST

Monitoring

We are observing successful SMS delivery to the K-Telecom network in the Russian Federation. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2023 - 14:50 PST

Update

We are continuing to work with our carrier partner to resolve the issue causing SMS delivery failures when sending to the K-Telecom network in the Russian Federation. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2023 - 12:50 PST

Investigating

We are experiencing SMS delivery failures sending to K-Telecom network in Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 04, 2023 - 11:50 PST

This incident affected: CARRIER NETWORK (SMS, Europe).