SMS Delivery Delays to Brisanet in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to [Carrier Network]. This incident has been resolved.

Posted Jun 13, 2025 - 10:35 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Brisanet in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 13, 2025 - 07:07 PDT

Update

We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 13, 2025 - 01:04 PDT

Update

We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 12, 2025 - 21:05 PDT

Update

We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 12, 2025 - 19:20 PDT

Update

We are continuing to investigate this issue.

Posted Jun 12, 2025 - 18:28 PDT

Update

We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 12, 2025 - 18:27 PDT

Investigating

Our monitoring systems have detected a potential issue of SMS delivery delays to Brisanet in Brazil . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 12, 2025 - 18:21 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).