Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        The Customers might not receive email notifications about enforcement on their account by Risk Services

        Incident Report for Twilio

        Resolved

        We are no longer experiencing issues where customers might not receive email notifications about enforcement on their account by Risk Services. This incident has been resolved.
        Posted Oct 26, 2023 - 02:10 PDT

        Monitoring

        We have started seeing recovery for the issue customers might not receive email notifications about enforcement on their account by Risk Services. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 26, 2023 - 01:40 PDT

        Update

        We are investigating an issue where Customers might not receive email notifications about enforcement on their account by Risk Services. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 26, 2023 - 01:38 PDT

        Update

        Our monitoring systems have detected a potential issue Customers not receiving email notifications about their account usage/actions against accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 26, 2023 - 01:29 PDT

        Update

        We are continuing to investigate this issue.
        Posted Oct 26, 2023 - 01:28 PDT

        Investigating

        Our monitoring systems have detected a potential issue Customers not receiving email notifications about their account usage/actions against accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 26, 2023 - 01:06 PDT
        This incident affected: TWILIO PLATFORM (Other).